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Emergency services at Mercy Ambulatory Care Center in Orchard Park to reopen by January 3

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Posted at 7:04 PM, Nov 11, 2021
and last updated 2021-11-18 10:28:30-05

ORCHARD PARK, N.Y. (WKBW) — Catholic Health says the emergency department at the Mercy Ambulatory Care Center in Orchard Park will reopen by January 3.

The emergency department temporarily closed on November 9 and were expected to reopen no later than November 18, but the temporary closure has now been extended to January 3.

Catholic Health announced it received permission from the New York State Department of Health to keep the department closed "due to continued healthcare staffing shortages across the region and a sharp rise in COVID-19 patients at area hospitals."

In addition to the closure of the emergency department, the cardiac rehabilitation services at the facility will be temporarily relocated to the Metabolic Center at St. Joseph Campus in Cheektowaga.

All other outpatient services are open, including the following:

  • COVID Swabbing Station
  • Pre-surgical Testing
  • Imaging Services
  • Pulmonary Function Testing Clinic
  • Outpatient EKG
  • Wound Healing Center
  • Partners In Rehab/AthletiCare Rehabilitation Services
  • Laboratory Services

"EMS providers have been notified of the extended closure of the MACC’s Emergency Department. Area residents with non-emergent medical conditions are advised to contact their primary care provider, seek care at a local urgent care facility, or schedule a telemedicine or virtual visit, such as Catholic Health’s 24/7 CH Care OnDemand at Those with more serious medical emergencies should go to the nearest hospital Emergency Department, including Mercy Hospital, or call 9-1-1," a release says.