Hiring 716 Jobs Board 658x90.png


HIRING 716: Charter Spectrum looking to hire more than 200 employees in Buffalo

Posted at 11:17 AM, May 07, 2020
and last updated 2020-05-07 11:17:00-04
Hiring 716 is WKBW's new initiative committed to highlighting job opportunities, challenges and success stories in Western New York. Learn more at Hiring716.com< /em>

Charter Spectrum says it's looking to hire thousands of people nationwide amid the COVID-19 pandemic, including over 200 right here in Buffalo.

The company says its new hiring process can be done virtually using a mobile phone. Charter Spectrum says it has been using virtual hiring practices for years, through February 25 percent of new workers were hired virtually, since March that number has jumped to nearly 100 percent.

“Charter has been at the forefront of using virtual hiring technology to recruit and screen candidates, so we were able to transition quickly and seamlessly to virtual hiring when this crisis started," said Seth Feit, Group Vice President, Talent, Charter. “Charter provides vital broadband internet, video and phone services, and our employees are critical to keeping our residential and business customers connected. Through the effective use of virtual hiring practices, we have maintained a steady rate of hiring and as the country begins to resume office work, we are well-positioned to hire even more people in the many markets in which we operate.”

The over 200 jobs the company is looking to fill in Buffalo are customer service positions.

Charter says it has recently taken steps to attract and retain employees which include:

  • No layoffs or furloughs for at least the next 60 days (retroactive to April 20)
  • Permanently raise its minimum wage to $20 an hour over the next two years for all hourly employees. An initial retroactive $1.50 increase will be implemented immediately for hourly frontline employees in the field and customer operation groups
  • The same field and customer operations hourly workers will receive another permanent $1.50 per hour raise on top of their March 2021 merit increase

To view and apply for any of the openings you can visit Charter Spectrum's website here.