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Healthcare Professionals Training Center opens, hoping to lower job turnover rate

Posted at 5:26 AM, Aug 20, 2019
and last updated 2019-08-20 05:37:48-04
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Ralph C. Wilson Jr. Healthcare Professionals Training Center opens on Tuesday in hopes to lower the turnover rate of entry-level healthcare employees.

The Center will be the hub of education, life coaching and targeted resources for front-line caregivers in Catholic Health hospitals, long-term care residences and patient homes. The Ralph C. Wilson Jr. Foundation has given over $15 million toward the project which will help jump start the THRIVE program.

THRIVE will teach life skills and vocational coaching to improve decision making, communication, customer service, and resiliency skills in nurse assistants, certified nursing assistants, home health aides, and personal care aids. The thought is, if the employees are more prepared, they will be less overwhelmed and more ready to handle the strenuous jobs of healthcare. The expectation is that 1300 students will enroll over the next three years of the program.

Catholic Health says nationally there is a 50% turn-over rate every year for entry-level employees.

The Ralph C. Wilson Jr. Healthcare Professionals Training Center will be located on the Sisters of Charity Hospital St. Joseph Campus. For any Catholic Health employee interested in THRIVE, they are encouraged to call 716-923-7069.

In addition to the THRIVE program, Catholic Health is currently looking for a lot of employees. Entry-level positions include certified nursing assistants, a nursing aid, and home health aids. All of those openings and many more can be found at the Catholic Health website here.