Spectrum is upgrading to an all-digital network, which it says will provide better picture quality and faster internet speeds. But it means an end to plugging the cable cord right into the back of a television. Soon, in order to get cable on different TVs, customers will need to have a Spectrum digital receiver (or other device) for each TV.
The change for customers in WNY has been going on since January . Spectrum is contacting individuals regarding specific upgrade dates and informing them of the new network. Different communities are being upgraded each week through June.
For Spectrum customers, each box costs $6.99 per month. If you have a legacy Time Warner Cable package, additional boxes cost $11.75 per month.
Certain customers might be eligible to receive one or more additional receivers at no cost for a certain period of time:
- Those who currently receive Spectrum's "Limited Basic" service--or TCW Starter TV--are eligible to receive two free receivers for two years.
- "Limited Basic"/Starter TV customers who qualify for Medicaid may receive two free receivers for up to five years.
- Customers currently receiving the "Expanded Basic" service tier--TWC Standard TV--are eligible to receive two free receivers for one year.
- Customers currently on the "Digital" service tier--TWC Preferred TV and above--may receive one free receiver for one year.
Some restrictions apply, so Spectrum asks customers to contact the company to confirm their eligibility.
- Spectrum TV subscription required, customers can use on mobile devices - iOS, Android, PC, Amazon Fire platforms, in or outside of home.
- Spectrum Internet also required if using on a Roku, Xbox One and Samsung Smart TV - i.e. on a TV in the home.
- You can visit Spectrum's website here for more detail and troubleshooting tips.