AG: Schimshack gift certificates can be redeemed

Posted at 3:43 AM, Feb 17, 2016
and last updated 2016-02-17 07:09:05-05

Customers who bought gift certificates to the former Schimshack Restaurant in Sanborn now have a chance to recover their money.

The restaurant went out of business in the fall of 2015. Many consumers filed complaints with the Attorney General's Office over unused gift card balances that had not yet been refunded.

The former business owner acknowledges that it failed to keep records of the people whom it sold certificates to.The restaurant treated the certificated like bearer bonds and the funds were not deposited into a separate escrow account. The funds were instead used for day-to-day operating costs.

Consumers who have an outstanding gift card balance can file a complaint with Attorney General Eric Schneiderman's Office by calling 716-853-8404. Complaints must be received no later than April 10, 2016.