'RUOK' program to check on elderly who live alone

'RUOK' program to check on elderly who live alone
Posted at 2:34 PM, Aug 02, 2017

West Seneca Police Department's new service, "Are You OK?" (RUOK for short), is designed for older adults, disabled people, shut-ins who live alone, or anyone in West Seneca who needs to be checked upon daily.

RUOK is a computerized telephone calling system which will be operated for free by the West Seneca Police Department. 

The system calls each enrolled subscriber every day of the year at the same time of day the person chooses. When the subscriber picks up the phone, they will be greeted by a recorded message.

If the subscriber fails to answer the telephone after several attempts, or if there is a busy signal several times in a row, the computer immediately notifies the police dispatcher who will then send a patrol car to check on the person.

The calls will be made in the morning between the hours of 07:00 AM - and 11:00 AM. Each subscriber will be asked to choose an hour during which he or she prefers to be called. 

There is no charge for this service.

For more information about the service, contact WSPD at (716) 674-2280.