There is frustration among some American Airline passengers, who are finally home, after waiting on a plane nearly five hours before their flight took off.
American Airlines flight 1952 was supposed to take off Monday night from Charlotte, to Buffalo about 10:20 p.m.
Passengers were delayed because their plane had not yet arrived. The plane was delayed leaving Jacksonville, Florida, causing the delay in Charlotte.
Once the plane arrived the crew needed rest, and the next available crew was hours away.
Pat H., as she's identified, lives in Buffalo. She'd been traveling from Houston and connected to Buffalo through Charlotte. Pat said the people around her were "mainly... angry. They're saying we should have gotten another plane. There should be some compensation. hey're really kind of ticked off about the whole thing."
Pat said she'd been sitting on the runway since 11:30, Monday night.
Briana Clark, from Derby, was also on that flight. She said passengers were told there were mechanical issues among others. Clark said she had waited for a long time, at the airport and then on the plane, before taking off at 3:00 a.m.
The plane finally landed in Buffalo at 4:30 a.m.
7 Eyewitness News spoke with an American Airlines spokesman, who was unable to say if there were any problems with the plane. The representative also said passengers had been on the plane, but it was parked at the gate. Passengers were allowed off if need be.
The spokesman also apologized for this inconvenience and the nearly five hour delay.
7 Eyewitness News asked about compensation for folks on the plane. There is no word on what could be to come.
Stay in Touch Anywhere, Anytime with News, Weather and Video -- Download the WKBW app:
Or Sign Up for Our Newsletters -- Delivered to Your E-mail:
