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Make sure your March Madness tickets are real

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Posted at 9:25 AM, Mar 13, 2017
and last updated 2017-03-13 09:25:11-04

The first round of the of the 2017 NCAA Tournament is being held in Buffalo at the KeyBank Center and the Better Business Bureau is urging fans to buy tickets from reputable sources to avoid scammers.

Here are some tips from the BBB to make sure your ticket is legitimate:

  • Do your research. Check the BBB's website to check out details about the seller or broker, a history of complaints about the company and for customer reviews.
  • Know the difference between a ticket broker and a ticket scalper. Brokers are accredited resellers. Scalpers are unregulated and unlicensed.
  • Check the ticket broker's refund policy. Make sure the terms of the transaction are clear.
  • Don't give too much personal information. Do not give out your Social Security number or financial data and make sure to confirm the name and address of the business you are purchasing from.
  • Pay with a credit card. There is little to no way of getting your money back if you use cash. Using a credit card provides some recourse if the tickets are not as promised.
  • Verify the seats are real. Always ask for a section, row and seat number and make sure those seats exist.
  • Buy your tickets from the source. The NCAA advises fans to buy directly from the official website or host schools' ticket offices. The NCAA Ticket Exchange is the only guaranteed and approved secondary ticket marketplace.

Report all scams to the BBB's Scam Tracker.