CHEEKTOWAGA, N.Y. (WKBW) — Just one day after it's grand opening, Urban Air Trampoline and Adventure Park was issued a close order from the Erie County Department of Health. It happened right in the middle of Andre Smith's 12th birthday party at the brand new park inside the Walden Galleria.
“Things were I thought going pretty good. Then all of a sudden it seemed like complete chaos everywhere,” Jasmine Rodgers, Andre's mom, said.
"I think it was rude," Andre said, "We got kicked out."
"I didn't even have my shoes on and he was already on his way out to the car crying," Rodgers said.
Just across Union Road in Cheektowaga Get Air Trampoline Park chose to close temporarily after the health department paid a visit there.
"I felt like they were doing a really good job trying to get everybody to stay socially distant, encouraging that everybody kept their mask on," Rodgers said.
7 Eyewitness News stopped by Urban Air Friday for its grand opening. A member of the corporate team told our Madison Carter about the strict safety protocols in place.
"Every hour on the hour we stop, we clean, we sterilize. We're social distancing to make sure every family is safe," Jackie Hoegger said.
"We follow the same methodology as them. Having hand sanitizers, having face masks, having temperature checks, having the cleaning requirements and stuff. We're just waiting to be told this works from the government as well as it already works for us," Tim Wood, the owner of Bounce Magic in Hamburg, said.
He permanently closed his Amherst location because there was no money coming in because of COVID. Now, he said he's on stand by while haunted houses are open.
"It's kind of unfair because they're not doing anything different than us. They're providing indoor entertainment for a number of people," Wood said.
So for now, he waits.
"We're kind of frustrated because we're left in the dark more so than anything else. They're not addressing us to say stand by we're working on this,” Wood said.
Jack Sterne, a spokesperson for Governor Cuomo's office, sent this statement regarding indoor entertainment to 7 Eyewitness News:
"Thanks to New York’s data-driven reopening and New Yorkers’ hard work, we’ve achieved one of the lowest infection rates in the country -- but with cases surging in other states, clusters in New York, and the threat of a second wave on the horizon we must remain vigilant. Higher-risk industries like these remain closed because they pose particular challenges and significant risks of transmission. We will continue to track the data and the science in New York and across the country, and will make a decision on re-opening when health experts determine it is safe to do so.”