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Western New Yorkers feeling effects of trusted traveler ban

Posted at 6:28 PM, Feb 07, 2020

BUFFALO, N.Y. (WKBW) — Less than 24 hours after the Department of Homeland Security ordered a suspension of New York State resident's ability to renew or enroll in Trusted Traveler programs like Nexus, Western New Yorkers are already feeling the effects.

Kathleen Clark's husband is a Canadian Citizen and works for the Canadian Government. He lives in Orchard Park and commutes across the border each day. She says he heavily relies on his Nexus, but it was taken from him Friday morning on his way back to Buffalo.

Clark says her husband's renewal application has been pending since September.

Customs and Border Protection says:

"His NEXUS had expired and the grace period that was originally granted was terminated due to the current eligibility guidance. Therefore, with no pending application, his current NYS resident eligibility makes his NEXUS status revert back to expired. That said, CBP removes the expired and invalid NEXUS card from the holder."

Now, Clark is concerned about her husband being able to get to work on time, especially during the busy summer months.

"His job relies on him showing up at his exact start time," she said. "He may have to leave hours early."