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Scam Alert: Fake callers reaching out to NYSEG Customers

Posted at 12:24 PM, Oct 24, 2019
and last updated 2019-10-24 12:24:31-04

BUFFALO, N.Y. (WKBW) — Customers of both NYSEG and RG&E are being targeting with a new round of phone scams.

Both companies have recently received reports of customers having accepted calls from people claimING to be "consultants" of the companies. Customers are urged to never give out personal or account information to unsolicited callers. NYSEG and RG&E will never call customers for payment if the account is in good standing.

If you are unsure of the identity of the caller, ask for the last five digits of the account. If they do not have this information, hang up and alert local authorities. You can also report this to the FBI Internet Crime Complaint Center . Never give out personal or account information to a caller.