BUFFALO, N.Y. (WKBW) — If you were like hundreds of Western New Yorkers who experienced service issues with Spectrum over the weekend, you may qualify for a refund.
Spectrum tells 7 Eyewitness News the cause of the damage was due to weather-related fiber damage to primary and redundant networks.
A spokesperson says, individuals may qualify for a refund on a case-by-case basis.
If you were impacted call (855) 707-7328.
