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Here are some tech tips as you work from home

Posted at 7:01 AM, May 25, 2020
and last updated 2020-05-25 07:01:27-04

BUFFALO, N.Y. (WKBW) — Right now, most businesses around the country are operating on work-from-home models.

Copeland Technology Solutions in Tonawanda has been helping companies make the switch to remote work for the last few weeks.

Eric Posa, Vice President of Operations says managers should talk about Cybersecurity and what employees should look out for while working from home.

"Users are 100 percent the biggest threat," Posa said. "It's really important that the management and leadership teams understand the best practices, making sure the information stays inside the system as best as possible," Posa said.

Posa says now is the time to lean on your company's technology advisors. Ask questions and communicate your problems so you can improve.
"Technology consultants should be able to take business terms and requirements and turn that into technology requirements," Posa said.

When everything can open back up again, Posa said we should embrace what we learned from working at home.
"The worst thing that can happen is that we can go back to the way things were," Posa said. "If you implemented this great tool and you're now efficient with face to face video, and then you go back to the way things were before COVID, you're going to lose ground. The companies that have adapted are going to be the front-runners coming out of this."

Copeland Technology Solutions has a blog talking more about these topics and more tips.

The sudden boom in working from home also has more employers considering surveillance for remote workers.

According to NPR -- the demand for tracking software has tripled since the beginning of the pandemic. It can be used to monitor company phones and computers – and track your web usage to help measure your productivity remotely.

"If workers do not know what is expected of them, that's a management issue not just because they are at home, and I can't see the issue," Posa said.

Privacy was pushed aside after 9/11 and Posa said it might happen again during COVID-19.

"History has shown that we need to react, and we need to change something quickly to solve a problem, Posa said. "How can we be less intrusive and be streamlined?"