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City of Tonawanda police changing operations due to coronavirus

Posted at 4:42 AM, Mar 19, 2020
and last updated 2020-03-19 04:42:17-04

CITY OF TONAWANDA, N.Y. (WKBW) — Police in the City of Tonawanda are changing the way they operate due to concerns about the spread of coronavirus.

Authorities will begin processing low priority and non-emergency phone calls over the phone, instead of handling them in-person.

You will need to leave a message along with your name and a phone number and an officer will get back to you.

If you call police dispatch, fire, or EMS services, you be asked screening questions in order to make sure first responders remain healthy.

Visitors are also prohibited from the police lobby, unless it is absolutely essential.

Police say however, emergency calls will not be impacted by the changes.