BUFFALO, N.Y. (WKBW) — An underground fault led to thousands in the City of Buffalo being without power on Wednesday morning.
At one point, more than 3,500 customers were without power. Much of the outage, according to National Grid's mapping software, was centered around Main Street in Downtown Buffalo.
WATCH: Underground fault leads to thousands without power in the City of Buffalo
A National Grid spokesperson told 7 News there was likely an underground fault that caused the issues, but it's unclear what exactly caused the fault.
"The City of Buffalo has all underground service, so crews have to diagnose the issue, likely caused by fault in underground line," the spokesperson said.
Related road closures included Chippewa between Franklin and Main, and Pearl between Huron and Tupper.
As of just before 2 p.m. on Wednesday, National Grid said fewer than 10 customers in Downtown Buffalo remained without service and it anticipated most of the remaining outages would be restored by Thursday morning.
"National Grid crews have been on the scene since this morning and have been in contact with these remaining customers about restoration times. Our work to complete repairs to the underground network will continue until their service has been restored. We anticipate that most of the remaining outages will be restored by Thursday morning."
7 News has learned that the Hyatt Regency Hotel was impacted by the outage and confirmed that power is not anticipated to be restored until Thursday morning.
You can find the most up-to-date information on the number of customers impacted and the estimated restoration times on National Grid's website here.
