UPDATE: The NFTA announced that full service will resume on Tuesday, october 21 at 5:08 a.m. following an electrical issue that occurred over the weekend.
The following statement was released:
"A preliminary analysis indicates the disruption was caused by a faulty catenary system, which resulted in damage to adjacent rail cars. The incident occurred around noon on Saturday in the outbound section of the tunnel near Utica Station. To allow for emergency repairs, service was suspended until Monday morning.
The NFTA extends its appreciation to riders for their patience and understanding as crews worked diligently to complete repairs and safely restore full operations both above and below ground. Riders are encouraged to stay informed by visiting the NFTA’s website to sign up for Metro Alerts and following its social media channels for the latest service updates."
ORIGINAL: The NFTA announced Sunday that mechanical issues will disrupt aboveground rail service between Allen Medical Station and Canalside Station on Monday, October 20, 2025.
Trains will stop and unload passengers at the Allen Medical Campus station before continuing to all aboveground stops. Shuttle buses will operate at approximately 20-minute intervals to transport passengers between affected stations.
Students traveling north can board shuttles at any aboveground station to connect with trains at the Allen Medical Campus station. The NFTA has coordinated with Buffalo Public Schools to ensure students are aware of the service changes.
Passengers experiencing service issues can contact NFTA customer care at 716-855-7211 for assistance.
