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Buffalo Water Authority continues to offer Water Amnesty Program to residents

Posted at 3:51 PM, Dec 03, 2020
and last updated 2020-12-03 15:51:13-05

BUFFALO, N.Y. (WKBW) — The Buffalo Water Authority in partnership with the City of Buffalo continues to offer the Water Amnesty Program to residents.

The program was announced in June and waives any late fees or interest for individuals who had had their service turned off due to delinquent payments. Residents must apply for the program by the end of 2020 to be considered for assistance.

“Since the Water Amnesty Program was announced in June by Mayor Byron W. Brown, we have been able to restore water services for hundreds of residents. The pandemic has brought on additional financial hardships for many residents, and if we can ease the burden just a little bit, to continue providing affordable water services, we will. We hope those who have not yet applied do so by December 31, so we can assist anyone in need,” said Oluwole A. (OJ) McFoy, Board Chairman, Buffalo Water.

The program will:

  • Forgive interest and penalties associated with account balance, forgive the meter fee, and forgive any charge related to a burst meter if applicable;
  • Require the homeowner to sign up for a 12-month plan to repay the past due amount;
  • Allow the installation of advanced reading technology meter; and
  • Enroll in automatic monthly billing so residents can continue to make timely payments and remain current on their bill

The Buffalo Water Authority reminds residents the Pathways to Affordable Water program is also available which can help lower water bills by 20 to 60 percent. You can find more information here or by calling (716) 847-1065.