Charter/Spectrum permanently raising minimum wage to $20 per hour to help employees during pandemic

Posted at 11:20 AM, Apr 06, 2020
and last updated 2020-04-06 12:40:07-04

BUFFALO, N.Y. (WKBW) — Spectrum has announced that they are permanently raising the minimum wage for their employees by an additional $5 per hour to address issues their workers are facing due to the COVID-19 pandemic.

Charter/Spectrum currently offers minimum wage employees $15 per hour. Over the next two years those employees will be bumped up to $20 per hour, staring with an immediate $1.50 increase for workers who work directly with customers in the field and customer operation groups.

"These employees provide essential communications services to our residential and business communities, including hospitals, first responder and government facilities, which help flatten the curve and protect the country. Additionally, these same field and customer operations hourly workers will receive another permanent $1.50 per hour raise on top of their March 2021 merit increase. Charter has committed that in 2022 all hourly employees will have a minimum starting rate of $20 per hour.”
Spectrum spokesperson

Charter/Spectrum says this increase is needed for their employees during these trying times, "in light of the current environment and the challenges many are facing."

Spectrum is currently hiring customer service representatives.