Charter, the parent company of Spectrum, has been fined $2 million dollars by the New York Public Service Commission (PSC) for missing network milestones.
According to the PSC, Charter failed to meet a condition from its 2016 merger with Time Warner that required the company to expand their cable network, which also provides high-speed internet and phone services, to thousands more home.
Specifically, the PSC states Charter claims they expanded to more than four thousand homes in Buffalo, Rochester, Syracuse, Schenectady, Albany and Mt. Vernon that were already served by Charter or another high-speed broadband company.
"Our investigation shows that Charter failed to meet its obligations to expand the reach of its network to unserved and underserved customers," wrote Commission Chair John Rhodes.
Charter responded via email, "Spectrum has expanded its network infrastructure to bring broadband to tens of thousands of residences and businesses in New York State; we exceeded our last commitment and we continue to meet our merger obligations."