AG urges brides to file complaints after Alfred Angelo's sudden closure

Posted at 6:51 PM, Jul 14, 2017
and last updated 2017-07-14 18:51:33-04

Brides across Western New York are worried about their big day after finding out through Facebook and word of mouth that one of the world's largest wedding dress retailers has suddenly closed.

Alfred Angelo Bridal is closing many of its locations due to reports of bankruptcy. The company's website makes no mention of the closure. The website currently is offering dresses that are "new for Fall 2017."

Now, the question is whether the women with dress orders will get their gowns in time - or their money back.
Headquartered in Delray Beach, Fl., Alfred Angelo Bridal designs wedding dresses, bridesmaid dresses and wedding accessories. In 2014, Alfred Angelo celebrated 80 years of dressing brides for their big day.

Alfred Angelo operates nearly 60 locations including in the Town of Tonawanda, Rochester, and Syracuse.
Alfred Angelo has not returned any of 7 Eyewitness News calls or e-mails.

New York State Attorney General's Office has been in touch with the retailer and recommends customers file complaints with the A.G. Office.

Here's the link to file a complaint https://ag.ny.gov/consumer-frauds/Filing-a-Consumer-Complaint

Make sure to provide:
- Your name
- Contact information
- Where/when the dress was purchased
- Method of payment used
- When you were expecting the dress to arrive
- Amount already paid
- Detail what was ordered and send a copy of your receipt(s)