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Avoid buying fake Elton John tickets

Posted at 3:01 PM, Jan 31, 2018
and last updated 2018-01-31 15:02:23-05

With big stars like Elton John, Chris Stapleton, and Kevin Hart coming to the Queen City, it's time to buy tickets!

When searching for great deals, beware of scam artists looking to bamboozle you. 

The Better Business Bureau of Upstate NY released these tips to avoid ticket scams: 

  • Purchase from the venue: Use the venue's official ticket sales agent, whenever possible. Many now offer secondary sales options. 
  • Consider your source: Know the difference between a professional ticker broker, a ticket scalper, and a scammer selling fraudulent tickets. 
  • Check out the seller/broker: Look them up to see what other customers have experienced. Check to see if they are a member of the National Association of Ticket Brokers.  
  • Buy only from trusted vendors: Look for the lock symbol in the web address to indictate a secure purchasing system. Don't click through from emails or online ads -- a common scam trick is to create a web address that is similar to a well-known company.
  • Know the refund policy: Only purchase tickets from a ticket reseller that provides clear details about the terms of the transaction.
  • Use payment methods that come with protection: Always use a credit card so you can get a refund if tickets aren't as promised. Debit cards are risky -- if the tickets are fake, you won’t be able to get your money back. 
  • Be wary of advertisements: When you search the web for online tickets, advertisements for cheap tickets will often appear. Use good judgment; some of these ads are going to be scams, especially if the prices are low. 
  • If you're unsure, verify your tickets: Visit the arena where the event will be held. Ask customer service to verify your ticket.

Last year, the Better Business Bureau got over 300 reports on the BBB Scam Tracker about sporting event, concerts, and theater ticket scams.

Elton John will perform at KeyBank Center on September 15th at 8:00 p.m. Get real tickets here.