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American Express Is Hiring Remote Customer Service Reps

Posted at 12:05 PM, Nov 15, 2017
and last updated 2017-11-15 14:06:18-05

Whether you need extra money this holiday season or, you know, all year long, you can easily make some money while working from the comfort of your home. American Express is hiring remote customer service representatives, so if you're great with people and able to work from home, this could be the job for you! The official job title is "virtual customer care professional" and in this role you'll be expected to answer customers' questions over the phone while using your creative problem solving skills and delivering great service. You'll also need to have an understanding of the benefits that go along with choosing American Express, but don't worry—there's a two-week training program that should get you prepped to handle that. As you work, you'll constantly be striving to meet goals in customer survey results, average call handle time, schedule adherence and more, according to the job description. In other words, this won't be something that becomes boring over time. Working from your couch all while constantly bettering your performance? Not a bad day's work—if you ask us. The best part? You're eligible to apply for this job from nearly everywhere in the United States! This position comes with a starting salary of $15.73 per hour, which should definitely help with your need for extra cash. Even better—if you meet those goals we discussed earlier, there are performance-based incentives given out monthly that will prove to you that your hard work paid off! You'll need high-speed internet and a landline to properly perform in this role, so keep that in mind before applying. You're considered eligible for this position so long as you don't require a visa to work in the U.S. and as long as you live farther than 35 miles from an American Express office. The company has offices in Phoenix, Arizona, Salt Lake City, Utah and Sunrise, Florida. If you live near one of these offices, you can apply for an in-house position, instead. Find more open positions on the American Express Careers page. If you're interested in applying for this job, you can do so on the American Express website. And remember, this is one of the many companies who'll need extra hands this holiday season, so keep an eye out for seasonal gigs!

This story originally appeared on Don't Waste Your Money. Checkout Don't Waste Your Money for other great tips and ideas to make the most out of life.