Package stolen from your front porch? Here's how to file a claim

Package stolen from your front porch? Here's how to file a claim
Posted at 7:17 AM, Dec 11, 2018

Are you a victim of porch pirates? 

Thieves are targeting front porches and stealing delivered packages, even in broad daylight. 

So, here's what you can do if your packages are stolen from your front porch. 

1. Track your package and confirm that it was delivered to your address. Typically, you will receive a tracking number that you can use to track the item's shipping status. 

2. Check to see if one of your neighbors happened to take your package to keep it from getting stolen from your porch or ask them if they happened to see anyone take the package. 

3. Contact the seller or the retailer. Different retailers have different policies for handling stolen items. In most cases, the retailer will work with you to replace the item. But if they don't, you can reach out to the shipping company. 

4. File a claim with the shipping company. You can file a claim by calling one of the following numbers: 

  • AMAZON: 1-888-280-4331
  • FEDEX: 1-800-463-3339
  • UPS: 1-800-742-5877
  • USPS: 1-800-275-8777
  • EBAY: 1-866-961-9253

If you happen to have a front porch camera, be sure to send the surveillance video of the porch pirates to police and share with your neighbors.