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Shoppers turn to thrift stores amid furniture back-log

Posted at 5:41 PM, Dec 30, 2020

BUFFALO, N.Y. (WKBW) — Business is up for some consignment stores and thrift shops in the area.

“We have been selling things like crazy,” owner of Hertel Home Consignment Michael Chamberlain said.

The hot commodity — furniture! Chamberlain said that is because many big furniture stores are currently back-logged with orders.

“[Customers] have to wait 23 weeks for furniture to be delivered to their homes, or even, get to the furniture store that they were purchasing it from," he said.

Chamberlain said that has led many customers to shops like his.

Brian Monaco, the national operations manager for AMVETS said, his furniture sales are up by 20 percent.

“We sell furniture every day here. Seven days a week,” Monaco said.

Both stores said many customers are looking for new living room sets, bed room appliances, and lamps.

“Most people are spending more time in their living spaces right now, and they’re also looking for a deal,” Monaco said.

But, as quickly as these stores are giving away furniture, they are also receiving it.

“We’re always getting new items daily. We’re putting new items out daily,” Monaco said.

“In fact, a lot of times people have ordered furniture they haven’t received, so they come and purchase furniture from us, and then they send their new furniture to us because they enjoyed the furniture they bought from us so much,” Chamberlain said.

Living room furniture at Hertel Home can cost a customer anywhere between $300 to $2500. Furniture over at AMVETS can cost a shopper $100 to $300.

“So the furniture is here it’s in stock,” Monaco said.

“You don't have to sit on the floor waiting for furniture. We’ve got it here available for deliver today," Chamberlain said.