"If you make a good product, if you give good service, people are going to come," says Amy McCarthy, owner of The Lunch Box inside the Tri-Main Center in Buffalo.
McCarthy, a Ridgeway, Ontario native, grew up on a vegetable farm and has always had a passion for fresh food. She and a partner started Globe Market on Elmwood. She sold her share in that business in 2009. A year later, The Lunch Box was born, opening in the office building with 700 workers.
It's a business formula that is working for McCarthy, who opened a second location in downtown Buffalo last year and who also has a catering company with everything made from scratch.
She says her team is mostly made up of strong women, but it also includes hardworking refugees from Journey's End, like Raphael Matteo from Burma.
Happy workers and healthy food. Both are helping Amy McCarthy's business grow. She plans to open more locations in the future and says achieving success is really very simple.
"You can't sell something if you don't love it. If you don't live and breathe it, it's not the right fit, " says McCarthy.