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Resident wandered from Williamsville assisted living center, state investigating

Posted at 6:05 PM, Dec 13, 2017
and last updated 2017-12-13 18:05:34-05

7 Eyewitness News is learning new information related to a New York State investigation into a Williamsville assisted living center. The State Department of Health is currently investigating Brompton Heights after a resident wandered from the facility unsupervised.

7 Eyewitness news first reported on the investigation Tuesday.

The resident was discovered missing during bed checks at 5 a.m. Saturday morning and not located until 7:30 a.m., according to a source connected to the investigation. There was snow covering the ground, temperatures were "at or below" freezing and the resident had to be transported to ECMC for injuries related to the cold weather, the source said.

According to the source, an alarm on one of the facility's exterior doors had been set off at least an hour before the resident was found and an ambulance called.

7 Eyewitness News reached out to Brompton Heights for its comment on the new information and to ask specific questions. A spokesperson would not answer any questions and would only say, "Bromton Heights stands by its original statement".

Here is the full statement from Brompton Heights provided Tuesday afternoon:

"Leadership of our facility has discussed this situation with the family of our resident and we have offered our sincere apologies. Recognizing that the safety and well-being of every resident is of paramount importance, we are carefully reviewing our policies and procedures. Staff members are undergoing additional training to make sure they clearly understand the importance of these policies and procedures. We have briefed the New York State Department of Health and will keep them updated."

The company provided this update Wednesday morning:

"We can confirm the elopement, which happened last week. Out of respect for our resident, who is safe, and due to HIPPA, we are not able to provide any additional information."