Buffalo, NY (WKBW) -- The Better Business Bureau (BBB) told Eyewitness News in a release today that the Board of Directors voted to revoke the accreditation of five area businesses.
The five businesses that had their accreditation revoked are listed below:
- Associated Construction of Manlius, NY: because the business failed to comply with agreed BBB standards and failed to respond to a repair issue complaint filed against the business.
- Devine's Complete Home Improvement of Buffalo, NY: because the business failed to comply with agreed BBB standards and failed to respond to a delivery issue complaint filed against the business.
- Ebiz Site Designs of Rochester, NY: because the business failed to comply with agreed BBB standards, the number of complaints filed against the business that were unresolved, the number of serious complaints filed against the business and the length of time business has taken to resolve complaint(s).
- Seneca Hawk Tobacco of Irving, NY: because business failed to comply with agreed BBB standards and failure to respond to a selling practice complaint filed against the business.
- Upright Custom Homes of Masonville, NY: because the business failed to comply with an arbitration decision, failed to comply with agreed BBB standards and the number of complaints filed against the business that were unresolved.
"Consumers have a choice and in these economic times one thing that every marketplace buyer wants and needs is response to their concerns if a problem occurs," said David Polino, Better Business Bureau President. "Expulsion is always unfortunate and businesses are given many opportunities to resolve complaints brought to their attention. It only takes one unanswered or unresolved complaint to lose their BBB Accreditation. They simply must respond," Polino added.
Revocation of BBB Accreditation occurs after a thorough review process by the BBB Ethics and Standards Committee and Board of Directors. "Accreditation Status" is one factor that impacts a business rating with the BBB.
For more information on the Better Business Bureau you can visit their website at bbb.org.
