Wegmans is a winner among readers of Consumer Reports.
Wegmans Food Markets Inc. was the big winner in a nationwide survey of grocery chains as reported in Consumer Reports.
The Rochester-based grocery scored 88 out of a possible 100 points in the survey of more than 24,000 of the magazine's readers. Wegmans, with 79 stores in New York state, Maryland, Massachusetts, Pennsylvania, New Jersey and Virginia, rated highly in three of four categories - service, perishables and cleanliness. Wegmans' prices rated just a bit lower.
Consumer Reports notes this is the third straight year Wegmans, Trader Joe's, and Publix have been at the top and A&P, Pathmark, Shaw's, and Walmart near the bottom. Williamsville-based Tops Markets LLC received a score 72 with its best score for cleanliness.
The report by the publication's readers responded about 42,695 supermarket experiences and more than half had at least one complaint about their current store; almost a third cited two or more. And consumers did have some complaints about Wegmans and other high-ranking grocers.