State Attorney General Sues Local Photography Studio

March 10, 2011 Updated Mar 10, 2011 at 2:27 PM EDT

By Lou Chilelli

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March 10, 2011 Updated Mar 10, 2011 at 2:27 PM EDT

A wedding day is hectic time. Afterward couples can sit back look at their photo album and remember one of the biggest moments in their lives. But now one photography studio is accused of cheating couples out of their wedding pictures. The New York State Attorney General is suing J-M-K Photography of Lackawanna. The A-G's office says that at least 19 customers have paid an average of 2,000 dollars and have not received their photos and in some cases wedding videos.

Amanda Ryan's wedding day was more than nine months ago. "I emailed Jillian and I said just a couple of questions about ordering and wondering if you know where our video is we still haven't gotten it. Didn't hear back from her. I sent her another email...haven't heard back from you...just wondering if everything is in the works and thinks like that. Didn't hear back from her. Finally I was getting really nervous...called the studio and it said this phone line is no longer in service," she said.

Before her wedding, an employee at the photo studio told Ryan that one of the owners had cancer. After months without receiving word about her pictures, she contacted one of the owners on Facebook. Ryan remembers the reply, "You are at least going to make it to your anniversary..I'm not even going to make it to my five year anniversary. I hope that God forgives you and that you find peace on your death bed. I was bawling...I was like are you serious...do you know what you just put through. We were very hurt. She was like, from now on you are not allowed to contact me. You can contact my lawyer."

Some couples have been waiting for more than a year. "I'm still holding on to a glimmer of hope that one day I can actually fill the frames that are sitting in the corner of our apartment...waiting to be filled. We have no pictures up on our walls, because i want to actually fill them with our wedding pictures...and we don't have them," Ryan said. The lawsuit seeks to get the digital images to the couples so they can have their pictures made elsewhere.