Some Small Businesses Say City Tow Truck Policy is Flawed

May 23, 2013 Updated May 23, 2013 at 6:40 PM EDT

By Kyla Igoe

May 23, 2013 Updated May 23, 2013 at 6:40 PM EDT

BUFFALO, NY (WKBW) - A City of Buffalo Towing Policy has some small businesses making some tough decisions. Last year, a new policy went into effect requiring tow truck operators to be on an authorized list, and put on a rotation. Only one tow truck company is permitted at the scene of an accident. A year later, some businesses say many times the city is towing vehicles itself, costing drivers impound fees and claim the city is also only allowing 2 other companies to tow in city limits.

"I'm not saying it to be the wild west out here, but if you're going to put out regulations put more people companies in the rotation," said Corsi Auto Body & Paint General Manager Roman Celniker. "Let companies bring it to the shop they choose, it shouldn't be impounded to the city automatically. The consumer shouldn't be punished because they were hit by a car."

Celniker says since his company is not allowed to respond to accidents, he was forced to layoff drivers, technicians and even painters because of the lost revenue. Eyewitness News reached out to the City of Buffalo several times for this story but a spokesperson has not commented on the issue as of right now.