Rural/Metro Medical Services Receives Highest Ranking for EMS Industry

December 12, 2011 Updated Dec 12, 2011 at 1:19 PM EDT

By WKBW News


Rural/Metro Medical Services Receives Highest Ranking for EMS Industry

December 12, 2011 Updated Dec 12, 2011 at 1:19 PM EDT

Buffalo, N.Y. (WKBW release) -- Rural/Metro Medical Services in WNY has received accreditation from the Commission on Accreditation of Ambulance Services for its compliance with national standards of excellence.

Rural/Metro Medical Services is the only pre-hospital care provider in WNY to successfully complete the voluntary review process which included completion of a comprehensive application and an on-site review by national experts in emergency medical services.

The Commission on Accreditation of Ambulance Services is a non-profit organization which was established to encourage and promote quality patient care in America’s medical transportation system. The primary focus of the CAAS standard is high quality patient care. This is accomplished by establishing national standards which not only address the delivery of patient care, but also the ambulance service’s total operation and it’s relationships with other agencies, the general public, and the medical community. The Commission’s standards often exceed state or local licensing requirements.

Adin Bradley, East Zone President Rural/Metro Corporation, said accreditation “represents our firm commitment to our patients and community.  We continuously strive to do our best and we view accreditation as another step toward excellence.”

This “gold standard” has been determined by the ambulance industry to be essential in a modern emergency medical services provider. Aside from Rural/Metro operations in Buffalo, Syracuse and Rochester, there are only a few other ambulance providers in New York State that have qualified for this prestigious rating.

“Our staff has been the key to our successful completion of the process and I think it gives employees the sensation of prestige and pride to work for an accredited ambulance service,” said Jay Smith, Division General Manager, Rural/Metro Medical Services of WNY.  “This accreditation is significant for our customers because it means that they are partnering with an organization that adheres to the highest standards.” 

Rural/Metro Medical Services employs over 500 people and has municipal and health care facility contracts throughout Erie and Niagara County.  The company is dedicated to serving the community by delivering the best in pre-hospital patient care.  

Smith added, “We are fully committed to the Western New York community.  Being a vital part of the patient care system and maintaining a model of excellence in Buffalo and Western New York is very important to us.  On behalf of the operation, I applaud Chuck Koeppel for his leadership in steering us through the accreditation process and our employees for their dedication to the citizens we serve.”