Buffalo, NY - Rural Metro Medical Services will be the exclusive ambulance provider for the City of Buffalo for the next five years, a city official confirmed to Eyewitness News Friday morning.
"Rural/Metro Medical Services is thrilled to hear of the City's recommendation that will allow us to continue our commitment to the citizens of Buffalo. We look forward to executing on the new contractual requirements and credit the hard working and dedicated EMT s and Paramedics who have positioned us well to receive the support of the City of Buffalo officials. We are proud of the service we have been providing and look forward to continuing to enhance EMS in Buffalo," said Jay Smith, Rural-Metro Division General Manager.
Rural-Metro's current contract, which was set to expire on June 30th, was extended by a month Thursday so that both parties can negotiate the new, long term, 5-year contract. It is expected that Rural-Metro will receive two, one-year contract extensions - allowing Rural-Metro to have exclusive coverage in the city through 2020.
The new agreement requires Rural-Metro to operate 20 ambulances in the city during busy times – up from 14. Rural-Metro will staff at least 10 ambulances during slower times. The increase required ambulances appears to have stemmed from recent concerns by Common Council members in regards to Rural-Metro's response times. The company is taking steps to remedy slower then normal response times.