Relief Effort for West Seneca Flood Victims

January 22, 2014 Updated Jan 22, 2014 at 8:03 PM EDT

By WKBW News

January 22, 2014 Updated Jan 22, 2014 at 8:03 PM EDT

Residents in West Seneca who have been devastated by the recent flood damage to their homes gathered today at Winchester Community Church in West Seneca.

It was all part of a relief effort by Governor Cuomo to help those affected learn more about their insurance policies.

The Mobile Command Center hosts trained professionals from the Department of Financial Services, and helps victims sift through their coverage.

“I don’t think that many people are experts about insurance,” said Pamm Lent, Director of Communications for Governor Cuomo’s office. “These folks inside this van will walk them through their insurance policies line by line, and help them understand exactly what they are entitled to.”

Those who have lost everything in the flood came to the center to weigh their options.

“We were hopeful that any information would help us move forward,” said Linda Mehnert, West Seneca flood victim. “Now, we’re just sitting because we don’t know if we’re going to get any money from anywhere. We’ve got a lot of damage to take care of, but we’re sitting to see if we get any assistance.”

Linda and her husband Jim lost nearly everything in the flood. Today, they are still forced to live in their home until they find out how much aid they will receive and can hire a contractor.

“Sixty-five years of our life was in the basement,” Linda told Eyewitness News. “Photos, shoes, clothing…everything we could imagine was down there because our closets are too small.”

Those residents affected by the flooding are urged to visit the Winchester Community Church at 909 Harlem Road. The Mobile Command Center will continue seeing victims from 11AM-7PM Thursday.