Hamburg Residents Go Four Days Without Water

October 27, 2011 Updated Oct 27, 2011 at 12:42 PM EDT

By Jaclyn Asztalos

October 27, 2011 Updated Oct 27, 2011 at 12:42 PM EDT

Hamburg, N.Y. (WKBW) - Concerns grow at Brook Gardens Mobile Home Park as resident go on their fourth day without water because of a water main break.

"I just shut the water off they didn't tell anybody. They just put a sign up at the mailbox saying water is off," resident Pam Leach said.

Residents like Susan Hendrickson said the water being turned off started as an inconvenience. Now, she said it's just unhealthy.

"Health concern I have with four people using the toilet. I filled my bath tub up with water and we're using buckets to flush the toilet," Hendrickson said.

Some residents have not had water at all since Monday morning. Others, like Hendrickson, have had water sporadically throughout the week.

Employees with Lakeshore Development, owners of the park, said two water lines broke. They fixed one and will be completing the repairs of the other with the help of the Town of Hamburg and a private contractor.

"We've been working on it night and day. Everything we're doing we do for the resident and the company is spending everything it needs to spend," Employee Anthony Barsalou said.

Residents ask why has this problem taken so long to be fixed? Joe Boncore with the Town of Hamburg Code Enforcement Department had an answer.

"Weather conditions and ground conditions are such that it's making the repair difficult at best. The park has called in a private contractor to pick up where they left off," Boncore said.

The Erie County Health Department has also stepped, issuing a boil order. It advises people to boil their water before drinking. They also have sent inspectors to make sure residents health is not in jeopardy.

"We want to assure that the work gets done quickly but we also want to make sure the work is not going to impact the water that is available to the residents there," Dr. Scott Zimmerman with the Erie County Health Department said.

Although some residents said they have not gotten any bottled water, park employees said they've passed out gallons. They encourage people to call the office to have some delivered.

People who live in the park said that is not enough especially because this is not the first time the complex has experienced these problems.

"I've had a water main break outside my winter early spring last year. Water was just jutting out. It gets frustrating after while. I used to be gorgeous, now we want to move," Leach said.