NEW YORK, NY – March 11, 2011 – ( release ) Time Warner Cable today announced that all calls placed by its Digital Phone customers to Japan will be free through April 15, 2011. The program includes both residential Digital Phone and Business Class Phone customers and will be retroactive for all calls placed on March 11, 2011.
“At Time Warner Cable we are caring members of the communities we serve and we know that in many of those communities right now we have customers worried about family and friends in Japan,” said Glenn Britt, Chairman and CEO, Time Warner Cable. “We have seen an increase in the number of calls made by our customers to family, friends and colleagues in Japan who have been touched by the events that occurred earlier today. They are all in our thoughts and we hope that this program removes a small measure of worry from our customers.”
Digital Phone Customers who are making calls to Japan during the eligible period do not need to make any changes to their accounts in order to take advantage of this program. This program will cover any Time Warner Cable Digital Phone and Time Warner Cable Business Class Phone subscriber making a direct call to Japan. Calls to operators or directory assistance will continue to be charged at the usual rate.
About Time Warner Cable
Time Warner Cable is the second-largest cable operator in the U.S., with technologically advanced, well-clustered systems located mainly in five geographic areas — New York State (including New York City), the Carolinas, Ohio, southern California (including Los Angeles) and Texas. Time Warner Cable serves more than 14 million customers who subscribe to one or more of its video, high-speed data and voice services. Time Warner Cable Business Class offers a suite of phone, Internet, Ethernet and cable television services to businesses of all sizes. Time Warner Cable Media, the advertising arm of Time Warner Cable, offers national, regional and local companies innovative advertising solutions that are targeted and affordable. More information about the services of Time Warner Cable is available at www.timewarnercable.com, www.twcbc.com and www.twcmedia.com.
About Time Warner Cable Business Class
Time Warner Cable Business Class, a division of Time Warner Cable (NYSE: TWC), offers a full complement of business communications tools to small- and medium-sized businesses and enterprise-sized companies. Its phone, internet, Ethernet, cable and security solutions are enhanced by award-winning customer service and local support teams. Time Warner Cable Business Class was founded in 1998, offering high-speed Internet service as Road Runner Business Class. Today, it serves more than 330,000 business customers throughout Time Warner Cable’s markets