Direct Air Suspends Service Until May

March 13, 2012 Updated Mar 13, 2012 at 2:19 PM EDT

By WKBW News

...

Direct Air Suspends Service Until May

March 13, 2012 Updated Mar 13, 2012 at 2:19 PM EDT

NIAGARA FALLS, N.Y. ( WKBW / release ) On Monday night, passengers bound to Myrtle Beach from Niagara Falls on a Direct Air flight were grounded.

Amidst the confusion of what to do next, the Niagara Frontier Transportation Authority, that operate the airport, issued a release Tuesday.

Douglas Hartmayer, Director of Public Affairs for the NFTA notes, "the following is a statement we received from Direct Air concerning operations throughout their system. We ( NFTA ) apologize for the inconvenience this has caused the users of our airport. The Niagara Falls International Airport had no control over the suspension of this service."

Statement from Direct Air:

“Direct Air finds it necessary to suspend flight operation from Tuesday, March 13, 2012 until May 15, 2012. This decision was made to address operational matters. We are currently evaluating strategic alternatives for Direct Air.

Direct Air is committed to our passengers, employees, and the communities we serve.

Passengers holding reservations for Direct Air flights departing between Tuesday, March 13, 2012 and Tuesday, May 15, 2012 are directed to contact their credit card company to arrange for a refund.”

Eyewitness News will continue to follow this story.