City Moves To Help Residents With Sewer Problems

October 7, 2011 Updated Oct 7, 2011 at 6:19 PM EDT

By Lou Chilelli

October 7, 2011 Updated Oct 7, 2011 at 6:19 PM EDT

NIAGARA FALLS, N.Y. (WKBW) -- The total reconstruction of a city street can lead to some major inconveniences until the project is done. But, for a couple of residents in Niagara Falls...the end of the when their trouble began. "Three minute showers. In and out! As soon as the drain starts gurgling, it's time to get out," that's how Kim Gualano explains the way her family has been showering for the last year.

A 2.9 million dollar road improvement project on 72nd. Street in Niagara Falls, has left two residents with a major problem. Shortly after the project wrapped up late last year...they began to have sewage backing up in to their homes. They have had to greatly reduce the amount of water they use.

"You can't do nothing. You have got to watch what you do. Flush the much water you used...go to the laundromat a lot more and everything else," Frank Bosley said. He lives next door to Gualano. After months of having to remove water from her basement using a shop vac...Gualano hired a plumber to take a look in the city sewer line...with a video camera.

"The plumber said, either they didn't reconnect them or when the filled it the road, the gravel and all that knocked them off and disconnected them. So, they have been disconnected ever since," Gualano Said. After seeing the video, city officials moved to hire a contractor to fix the problem. They won't know what went wrong until they get a look underground.

"We in the end held a meeting with all of the city people that were involved...with the water board and determined that what ever it was that was was through no fault of the home owners...and that we just needed to move to fix it as quickly as possible," City of Niagara Falls Mayor Paul Dyster explained. The city believes the contractor will begin the work next week. It should take just a few days to solve the problem.