It was a frightening ordeal for Kelly Pfohl and her six year old autistic son Dylan that has her afraid to put him on the school bus again.
"I'm just scared that it's going to happen again," said Pfohl.
Wednesday, Kelly received a call from her son's Cleveland Hill School teacher telling her Dylan had lice and she should pick him up from school.
But Kelly had no transportation and the teacher agreed to send Dylan home after school with the rest of the kids on the school bus but keep him away from other students.
Things took a turn in another direction, however, when Dylan's bus driver called dispatch and was instructed to boot Dylan off the bus.
Officials from First Student, the bus company, now say that should have never happened.
"We should have transported the student home and disinfected the bus following the end of the route. The design of a school bus is such that makes disinfecting or treating and cleaning buses very easy," explained Maureen Richmond, Director of Media Relations at First Student.
But instead of her son coming home, Kelly received a frantic call from Dylan's teacher shocked Dylan wasn't on the bus.
It's still not clear who escorted the young boy back into the building and Dylan's mom fears he may have been left out in the cold.
Assistant Superintendent Dr. Mary Pauly says although she's not sure exactly who brought little Dylan back in he was never left alone.
"I don't know it for a fact but I would guess that either the teacher or teacher assistant...that was the adult that walked the child back into the building," said pauly.
First Student officials say they aren't sure if there is going to be any disciplinary action against the bus driver or they dispatcher but say they will review their company policies with employees.