Attorney General Gives Consumer Tips

March 10, 2011 Updated Mar 10, 2011 at 6:46 PM EDT

By Jaclyn Asztalos

March 10, 2011 Updated Mar 10, 2011 at 6:46 PM EDT

The New York State Attorney General's Office is suing local photographer J-M-K of Lackawanna after the AG said at least 19 customers have paid and average of $2,000 but have not received their wedding photos.

Amanda Ryan got married nearly nine months ago and is still waiting for her pictures and video. Some couples have been waiting more than a year. When Ryan tried to contact the company via Facebook, they said the owner was sick and that she was not to contact them again.

"I'm still holding on to a glimmer of hope that one day I can fill the frames that are in the corner of our apartment. They need to be filled but I want to fill them but we have no pictures on the wall because I want to fill them with the pictures and we don't have them," Ryan said.

Now, the Attorney General wants to make sure that what happened to Ryan doesn't happen to other consumers with these helpful tips.

When you are on the Internet, always make sure websites are secure before providing financial information like your credit card number.

If you have problems with your credit, contact a credit-counseling agency licensed by the New York State Banking Department. Don't let debt collectors harass or mislead you.

For a complete list of tips click here.