Buffalo, N.Y. (WKBW release) -- BlueCross BlueShield of Western New York was notified Wednesday that members of the Office and Professional Employees International Union Local 212 have ratified the three-year tentative agreement announced last week.
“We are pleased to have reached an agreement,” said Alphonso O'Neil-White, President and CEO of BlueCross BlueShield. “The elements that were essential to the company are part of the new Collective Bargaining Agreement and allow us now to focus on our future, providing essential health insurance services to more than 600,000 customers.”
The new CBA includes fair wage increases, consistent benefits, a process for job descriptions and performance standards, a streamlined “bumping” process and the ability for the company to have the flexibility to partner with vendors to deliver service for customers in the most cost-effective, efficient manner available across the company’s network.
Members of the bargaining unit will return to work in August to allow for a smooth transition from the company’s Business Continuity Plan, which was enacted at midnight on April 25, 2011 when the previous contract expired.
The contract continues the 55-year relationship between BlueCross BlueShield of Western New York and OPEIU. The company, the region’s leading health insurance provider, is proud to serve as an employer of choice, a good corporate citizen and a major contributor to Western New York’s economic vitality.